The cost for shipping is a flat rate of $5.00. All orders over $75.00 will be FREE!! Just be sure to use code SHIPFREE at checkout! All in stock items will ship within 3 business days. You will be notified by e-mail when your order ships.
We hope you LOVE everything about your purchase, but if something doesn't fit or work for you, please let us know so we can help you! Items purchased through our website have a 10 day return (store credit only) window from the date item is received. In store purchases have a 10 day return (store credit only)/exchange window.
Shoes must be shipped back in their original shoe box. The shoe box needs to be placed in another box or mailer bag to avoid damage from shipping. Failure of this policy will result in a $5-$25 restocking fee based on the price of the shoes.
Returns must be scent free, unworn, unwashed, with all tags attached in its original packaging. Please include your package slip with the return.
The following items are non-returnable: accessories, hats, intimates and sale items.
Shipping fees are non-refundable.
Mail Returns to: Covington Charm Boutique
109 W Covington Avenue
Opp, AL 36467